Privacy Policy

1. Information We Collect

If you submit our contact form or call us, we may collect:

• Name
• Email address
• Phone number (if provided)
• The contents of the message you send us

We do not use analytics scripts, advertising cookies, or third-party tracking on this site. Our web server may log standard request metadata (IP address, user agent, requested URL) for security and rate-limiting purposes; these logs are retained for a limited time and are not used to build advertising profiles.

2. How We Use Your Information

• To respond to your inquiry and provide locksmith services you request.
• To send service-related communications (e.g., scheduling, confirmations).
• To comply with legal obligations and protect our business and customers.

3. How We Share Your Information

We do not sell your personal information. We share it only with service providers we use to operate (such as our email-delivery provider) under appropriate confidentiality obligations, or when required by law.

4. Text Messaging (SMS)

If you provide your mobile phone number when you call us, book service, or contact us through this site, and you consent to receive text messages, we may send you service-related SMS messages such as appointment confirmations, technician arrival updates, estimates, invoices, and replies to your questions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties. Information may be shared with vendors acting on our behalf solely to deliver those messages (such as our text-messaging service provider).

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and get help by replying HELP or calling us. See our SMS Terms & Conditions for full details.

5. Data Retention

We retain contact-form submissions and related correspondence for as long as needed to provide services and meet legal, accounting, and reporting requirements. You may request deletion at any time using the contact information below.

6. Your Choices

You may contact us to access, correct, or delete personal information we hold about you. If you do not want to receive further communications from us, contact us and we will honor your request.

7. Security

We use commercially reasonable measures (HTTPS, access controls, rate limiting) to protect information you share with us. No system is perfectly secure, and we cannot guarantee absolute security.

8. Children's Privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with a new Effective Date.

10. Contact

Mobile Locksmith Express LLC
8720 E 46th St, Tulsa, OK 74145
Phone: (918) 918-0922
Email: Office@TMLocksmith.com